Client Onboarding

KYC, credit, contracts in one front door

Structured client intake. Credit decisioning. ERP sync. Replace the back-and-forth of credit forms, KYC questionnaires, and AR setup with a single front door that triggers the Client Onboarding workflow on submission.

Use this templateSee the client onboarding workflow

By the numbers

Client Onboarding by the numbers.

18
Structured fields
KYC + credit
In one intake
<5 min
To submit
48h
To credit decision

The use case

Replace the credit-form-plus-KYC-plus-AR-setup gauntlet with one front door.

Your sales team just closed a deal. The customer wants to start buying tomorrow. Instead, they get a Word doc for KYC, an Excel for credit application, a separate PDF for the GDPR DPA, and three emails chasing the bank reference letter. Two weeks later, they're still not in the ERP. Their first order is blocked. The CSM is firefighting. Sales is asking finance why a closed deal is stuck.

The Client Onboarding form makes the front door structured. 18 typed fields across 5 sections — KYC, billing, credit, compliance, contacts — all in one intake. VAT + VIES verification inline. Documents auto-OCR'd. Submission triggers the full 6-agent Client Onboarding workflow (KYC, credit, sanctions, DPA, ERP sync). From form-submitted to first-order-ready in 48 hours, not 14 days.

For who

Chief Financial Officer
“Closed deals stuck in onboarding cost us 14 days of revenue per client. Multiply that by 200 new clients a year.”
Sales Operations
“Sales closed the deal. AR is still chasing a bank reference letter three weeks later. We need the front door to be structured.”
Credit & Risk Manager
“I need DUNS + VAT + bank ref + sanctions BEFORE the client is in our ERP, not after the first invoice.”
AR Manager
“Half our late payments come from bad client data we never captured at onboarding — wrong AP email, wrong billing format, no Peppol setup.”

Capabilities

What Client Onboarding actually does.

01Capability

KYC and credit in one structured intake

Combine legal identity, beneficial ownership disclosure, sanctions consent, and credit request in a single form. Replace the 3-doc back-and-forth (KYC questionnaire + credit application + bank reference) with one structured intake that captures everything credit + compliance + AR need to set the client up correctly.

02Capability

Auto-triggers the Client Onboarding workflow

The moment submission lands, the Client Onboarding orchestration starts: VAT verification against EU VIES, sanctions screening (OFAC / EU / UK), credit bureau lookup (Creditsafe / D&B), GDPR DPA versioning, and ERP sync — 6 Agents IA working in parallel. No human handoff between form and workflow.

03Capability

Documents become structured data

Registration certificates and bank reference letters get parsed by the OCR agent on submission. Legal entity name, registration date, banking details, and signatory data are extracted automatically and written to the Partnership record. The PDF lives in the audit trail with a cryptographic hash.

04Capability

Credit decisioning in 48 hours

DUNS + VAT + bank reference triangulation triggers a credit underwriting workflow. Default credit limits proposed in 48 hours instead of 14 days. Risk-graded routing means low-exposure clients self-onboard while high-exposure clients get a human review step — no blanket queue.

Continue exploring

More on Templates.

Annual Supplier Requalification→

Yearly health check against stale supplier records.

Contract Request→

Structured contract intake → legal triage → ContractLifecycle workflow.

Expense Submission→

Structured intake meets OCR extraction and policy checks before the receipt hits the AP queue.

ISO 27001:2022 · GDPR · EU-hosted · Full audit trails · Trust Center →

See Client Onboarding on your stack.

Start free. See your first workflow run before the next quarter close.

Use this templateSee the client onboarding workflow
ISO 27001
GDPR
CyberVadis
PA Certified
Peppol